ruler

Q: Is bigger better?

A: Not when it comes to tablets and wait staff. Even in Texas.

Q: Why?

A: Imagine you are waiter or waitress using a wireless tablet to take guest orders. Your choices are a ten inch, seven inch, or four inch device. More specifically visualize your choices as an iPad, iPad mini, iTouch, if prefer Apple products, or a Nexus 10, Nexus 7, Nexus 4, if you prefer Google Android products.
Which would you rather carry around all shift? A heavier one or a lighter one? Which is easier to drop? Which is more expensive? Which fits in your apron?

Q: Sounds like smaller is better!

A: Not quite. It turns out the larger the screen real estate, the easier it is create an order since there is less scrolling and hunting.

Q: So bigger is better! I knew it.

A: Again not quite.  Smaller screens are less taxing physically over a long shift due to their smaller weight.

Q: So which is it?

A: As big as possible to make it easier to perform tasks, but not so big as to be physically taxing. The Goldilocks size for wait staff is right in the middle, a seven inch tablet. It’s about the same size as a check presenter and fits in the apron when not in use.

Q: That makes sense. I was rooting for bigger though.

A: If it makes you feel better, for host stands and other fixed locations we recommend ten inch tablets since they are not carried and it’s not physically taxing. So bigger is better there. But for table side guest ordering seven inch tablets is the way to go.

Thaddeus

 

Photo credits: Ruler by Sterlic Creative Commons Attribution 2.0 Generic License

red start

Why did I start Cloud Dine Systems?

Here’s half the answer. The other half will come next month.

Short version:

A wave of enabling technologies recently came into existence that will allow restaurants to be run in radically more profitable and customer focused way. Cloud Dine was created to bring the potential of these technologies into reality.

Longer version:

Recent innovations in technology have created sweeping changes in the possibilities for how restaurants operate. The list of changes coming together is amazing. Just to name a few: commodity hardware in the form of consumer off the shelf tablets, ubiquitous wi-fi wireless networks, cloud technologies, internet enabled smartphones, inexpensive internet connectivity, remote management technologies. These changes and others combine to create the foundation for a revolution.

Cloud Dine Systems was founded to utilize these enabling technologies and revolutionize the restaurant business.

So why should you care as a restaurateur? Because these coming changes will increase your profitability and efficiency. The last significant technology adopted by restaurants was the change from paper based systems to computer based point of sale systems. This increased the net profitability of restaurants by 1 to 3 percent. The upcoming revolution will have a similar impact and then some.

I believe these changes will reduce the horrible restaurant failure rate (by some counts 70% fail within ten years), reduce the need for 80-100 hour weeks with the associated burnout, and give restaurant owners and staff some of their life back. The potential to make a positive impact on millions of lives is a lot of the reason why this is worth doing and why I’m doing it.

Thaddeus

Photo credits: Big Red Button by stephenhanafin Creative Commons Attribution-ShareAlike 2.0 Generic License